Reference

wayang88 Privacy Policy for Your Account Data

Our Privacy Policy explains what wayang88 collects when you open an account, use DANA or QRIS, and move between the lobby and your wallet.

Account data explainedWallet records identifiedCookie choices outlinedContact route included
wayang88 wayang88 Privacy Policy for Your Account Data
CONTACT ROUTES

Open A Privacy Request Through Support

A clear support route helps you ask about the Privacy Policy without searching through account screens.

Policy questions Use the account support path to ask which data we hold, why it is…
Wallet records If a DANA, OVO, GoPay or QRIS receipt needs checking, send the transaction reference…
Access correction To request a correction or removal review, describe the record and the account step…
SECURITY PRACTICE

Explore How We Handle Privacy Requests

Privacy work is tied to practical account events rather than broad statements. We separate identity details from payment references where the workflow allows, record security events around login and phone checks, and…

Account details

We use details such as your name, phone number and account identifiers to create the requested account record, complete phone verification and answer a privacy request. We do not need your DANA, OVO or GoPay secret code.

Payment references

A QRIS receipt, bank transfer reference or virtual account status can connect a wallet event with your account. We retain the reference for reconciliation, status checks and dispute handling under the applicable retention period.

Device signals

Browser type, device category, session time and connection signals help us identify unusual access and protect your account. These signals are used for security checks, not as a substitute for your phone verification.

Cookies

Cookies can keep a session active, remember a selected language or preserve a security preference. You can manage them in your browser settings, while clearing required cookies may sign you out or repeat an account step.

Retention period

We keep personal and transaction records only as long as needed for the stated account, security, support or legal purpose. A deletion request may be limited when a record is still needed for an open issue.

Change requests

Contact us through the account support path to request access, correction or deletion of eligible data. We may confirm your phone and ask for a clear description before applying a change to protect your account.

Find Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the account and wallet questions you are most likely to ask before opening access. If your situation is not covered, use the support path with your account identifier and the relevant payment or device reference.

It covers account details, phone verification, payment references, device signals, cookies, support records, security events and retention. It also explains how to request access, correction or deletion where local law permits.

Yes. The Privacy Policy covers DANA and QRIS transaction references, status information and receipt details used to match an account event. We do not ask for your wallet PIN or secret access code.

We collect limited browser, device and session signals to recognise unusual account access, support phone verification and investigate a security event. These signals help protect the account without replacing your account credentials.

Use the support path linked to your account and ask for a personal data access request. Include your account identifier, then complete any phone check we request before records are released.

You can request a correction or deletion through support, subject to applicable retention duties and an open payment or security matter. We may need to verify your phone before making the requested change.

We retain payment references for the period needed for reconciliation, support, security and legal purposes. A specific record may remain while a QRIS, bank transfer or virtual account issue is being checked.

The policy applies to data connected with your wayang88 account and Indonesian wallet activity where local law permits. Eligibility and access depend on local law, so check the applicable rules for your location.